MO Medicaid: Adult Incontinence Products

November 14, 2011

As a reminder, adult incontinence products (briefs, diapers, pull-ons, and underpads) for participants aged 21 years and older, may be requested utilizing the MO HealthNet Exceptions Program process. If a prescriber believes that adult incontinence products are medically necessary for the MO HealthNet participant, they should utilize the Exceptions process for requesting authorization. Providers should complete the Exception Request Form, and fax to 573-522-3061 for processing. If assistance is needed, please contact 800-392-8030, and then select option 2.

For adult individuals in need of these items, who are receiving assistance through Comprehensive Waiver, Community Support Waiver, Partnership for Hope Waiver, Independent Living Waiver, AIDS Waiver, or Medically Fragile Adult Waiver, contact should be made with their waiver support coordinator for assistance.